At the registry at North Quay, Tessa Burn puts the lease register and the paper copies kept by tenants beside several older leases name a quay stair that has since been renumbered. The detail is easy to miss in a summary, but it determines whether a posted rule describes the place people actually use.
Tessa Burn is the public records registrar. On this market fall visit, the work begins with a dated entry and ends with a second check from someone who did not make the first one.
The the lease register and the paper copies kept by tenants lists 87 renewal clauses with a notice date in both copies; the previous window lists 89. Lina Vale checked both against service rosters compared with the hours a resident can actually reach a desk. The number is one part of a larger handoff between the office, the people who use the service and the staff expected to maintain it.
Landlords point to the registry entry. Tenants say the notice reached the wrong doorway after the quay was renumbered. Residents and workers have asked the clerk to keep their accounts beside the source count rather than turn them into a single average.
The service office posts the new schedule and records its first operating count. The responsible office has begun the follow-up set by the board, which approved a narrower exception with an appeal route.
