STATUS: The service office posts the new schedule and records its first operating count. The responsible office has begun the follow-up set by the board, which approved a narrower exception with an appeal route.

RECORD: coach dispatch times and passenger transfer slips. The count is 23 connections completed within the posted interval; the prior window recorded 25.

DISPUTE: The dispatch book counts matching departures. Passengers say the extra block makes the old transfer interval unrealistic.

OUTCOME: The board approved a narrower exception with an appeal route.

NEXT: The responsible office has begun the follow-up set by the board, which approved a narrower exception with an appeal route.