Start with lift service logs and access requests filed by residents. It is the source used to decide whether the lift is a reliable route when a resident cannot hear the upper signal; it is not the decision itself. The rule only works if the source describes conditions at the lift between Market Lane and Upper Court.

Known: the current file counts 76 service hours when both landings are open, compared with 80 in the prior window. The clerk matches the question to the original register and its last amendment. The entries have dates and a named clerk.

Disputed: The maintenance log marks the lift open. Residents say an unconfirmed arrival is not safe access. One side emphasizes the posted total; the other points to a replacement bell is audible at the top landing but not the lower platform.

Why it matters: the decision determines which residents can rely on the service and which staff must carry out the change. The file does not settle that by itself.

Next: The Year second, cold harbor window 1 file remains open for its scheduled decision. The inspector will test a signal at both landings with the lift under load.